Privacy Policy

1. Who is responsible for your data?

ValiaTalks is the data controller for the personal information described in this policy. You can contact us at hello@valiatalks.com.

2. What information do we collect?

When you request the Easy English Starter Pack or join the newsletter, we collect your first name and email address. If you contact us, we also receive the information you include in your message.

Our hosting providers may process limited technical information, such as your IP address, browser type, and request logs, to deliver and protect the website.

3. How do we use your information?

We use your information to:

• confirm your subscription and deliver the Starter Pack;
• send the Easy English emails and updates you requested;
• answer your questions and provide support; and
• keep the website and email system secure and reliable.

4. Our legal basis

We send newsletter emails based on your consent. You can withdraw that consent at any time by using the unsubscribe link in any email. We process essential technical data where necessary to operate and secure the website and to pursue our legitimate interest in providing a reliable service.

5. Email service provider

We use Kit to manage subscriptions, confirmation emails, and newsletter delivery. When you submit the form, your name and email address are sent to Kit and processed under Kit's privacy and security terms. We do not sell your personal information.

6. How long do we keep your information?

We keep your subscriber information while you remain subscribed. If you unsubscribe or ask us to delete your data, we will remove or anonymise it within a reasonable period, except where limited records must be retained to respect your opt-out or meet a legal obligation.

7. International transfers

Some service providers may process data outside your country. When required, they use recognised safeguards for international data transfers.

8. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the use of your personal information, and to receive a portable copy. You may also withdraw consent at any time and complain to your local data protection authority.

To make a request, email hello@valiatalks.com. We may need to verify your identity before completing it.

9. Children

ValiaTalks is created for adult English learners. If you are under the age required to consent to online services in your country, please do not subscribe without permission from a parent or guardian.

10. Changes to this policy

We may update this policy when our services or legal obligations change. The latest version will always be available on this page.